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OVERVIEW

REQUIREMENTS FOR A RETURN

• Call customer service within 14 days after delivery.

• The item is still in NEW condition and in their packaging box.

• All clothing items must not be WORN.

• All clothing items must carry their tags, seals, and all accessories intact.

HOW TO RETURN

• Call the customer care line +234 8067449107 or send an email to info@realafricanstores.com, Alternatively, you can fill the return form on the website

• Upon receipt of this item(s), we will conduct a proper quality check to confirm the validity of the return.

• If valid, we shall credit you with a store voucher for the cost of the item (excludes shipping fee) so you can use it on the website on your next order.

• If you paid via bank deposit or card payment before shipping, we can issue you a cash refund within 72 working hours.

• If invalid, we shall send the item back to you. Please allow for 7 days after retrieval for Lagos Orders and 14 days for orders outside Lagos.